TouchTrak has been well adapted for healthcare applications. Example uses of the TouchTrak self-service solution for healthcare include:

• Rapid patient registration and/or check-in
• Self-service appointment scheduling
• Patient health history
• Patient Satisfaction Surveys
• Hospital wayfinding
• Informed consent
• Patient education

Healthcare specific features

There are many built-in features within the TouchTrak application that was built specifically for the needs of healthcare providers. These features are in addition to the standard features:

Self-service interface:

• Biometric fingerprint patient identification
• HIPAA and consent forms with electronic signature
• PatienTrak smart card portable health record reader
• Document scanner for health insurance cards & driver's license
• "Where does it hurt" body part selector
• Appointment setting interface with receipt printer
• Wayfinder display for helping patients find their way in your facility
• Health history forms
• Instant Medical History interviews patients
• Collect Co-payments by credit card

Patient Queue:

• Patients queue up on the queue as they check in
• One-click view of patient record data
• Patient record includes complete demographics, insurance and all transaction data
• Easily integrates with your existing EMR and practice management software
• Tracks patient wait times and staff workflow
• Pop-up alerts to notify staff about special patient needs as they check in
• Now-serving screen in waiting room alerts patient when they are ready

Appointment Scheduling:

• Patients queue up on the queue as they check in
• Schedule multiple back-to-back appointments with different practitioners
• Schedule resources such as X-ray, lab, medical equipment, conference rooms, etc.
• Prints appointment reminder for patient
• Search for available appointments by:

• First available
• First available at a specific time range
• Specific date
• First available on a specific day of the week

• Schedule standing appointment
• Schedule special package
• Interface allows for easy moving, editing or cancelling appointment
• Tracks who set the appointment
• Appointment calendar:

• View daily, weekly, monthly appointment calendar
• View past appointments showing no-shows
• List appointments by practitioner or treatment room

• Set alert footnotes for patient appointments that pop up on the queue the day of the appointment
• Practitioners can view their appointment schedules over the Internet and on their hand-held device
• Automatic appointment reminders by email
• Administrative functions to:

• Add, edit Treatment schedule for each practitioner
• Plot the treatment rooms on a facility floor plan (for wayfinding)
• Setup practitioner and office work schedule and block-out dates & times

Practice Management Features:

• Point of sale (POS) features:

• Retail sales of products
• Cash drawer integration
• Interface with bar-code reader for scanning products
• Inventory control

• Generates patient service invoices
• Generates superbill and billing reports
• Tracks all patient visit histories
• Tracks HIPAA and other documents with electronic signatures and expiration dates
• Integrated with document scanners for rapid capturing of scanned documents such as insurance card, driver’s license, etc.
• Stores scanned documents with patient record
• Integration with 3rd party billing systems
• Integration with 3rd party EMR systems
• HIPAA compliant
• Posting of all receipts and bank deposits
• Extensive management reports:

• Daily closing report summaries
• Revenue by Patient, by Service, by Practitioner, and by grouped service categories
• Log of patient invoices
• Comparisons of billed service and expected revenues
• Breakdown by date ranges for retail and services
• Listings of patients by Practitioner, Service and retail sales